Middlemarch IT Book a free IT health check
IT support for small and medium businesses · Nuneaton, Warwickshire

Your IT department, without the IT department.

Enterprise-trained support for businesses with 1 to 50 staff. One named engineer who knows your setup, fixed monthly prices, and on-site visits across Nuneaton, Bedworth, Hinckley and Coventry.

Book a free IT health check See prices
service statusMon–Fri · 8:00–18:00
Remote helpdeskreply within 2 working hours
On-site visitsnext working day ≤ 15 mi
Updates & monitoringevery device
Microsoft 365 backuptested quarterly
Windows 10 PCsupgrade now
Services

Everything a small office needs to run safely

Start with one service or hand over all of it. Every job is documented, so you're never locked in.

Monthly plan

Managed IT support

One fixed monthly fee covers your helpdesk, updates, monitoring, antivirus, and setting up new staff.

Microsoft 365

New setups, moves from Google Workspace or old email servers, licence clean-ups, Teams and SharePoint.

Cyber security

Two-step sign-in, spam and phishing protection, antivirus, and Cyber Essentials certification for insurers and contracts.

Backup and recovery

Microsoft 365 and laptop backups with a real restore test every quarter, so you know it works.

In demand

Windows 11 upgrades

Upgrade or replace Windows 10 PCs, set up new laptops ready to use, and move each person's files across.

Office networks and Wi-Fi

Routers, firewalls, access points, printers and scanners, installed and kept up to date.

Ad-hoc support

No contract needed. Pay by the hour, or buy a block of hours and use them through the year.

Free

IT health check

A 30-minute review of security, backups and devices, with a plain-English report and a fixed quote.

Workflow automation

Automate the repetitive admin: approvals, forms, reports and practical AI tools your team can use safely.

Monthly plans · no VAT charged

Published prices. No surprises.

Choose by team size: 4 or more people, pick Essentials, Business or Secure; 1 to 3 people, pick Micro. Three months to start, then month to month. Pay a year upfront and save 5%.

Essentials
£39 per person, a month

For teams of 4 or more

  • Help by phone, email or remote screen share, Mon–Fri 8–6
  • Windows and software updates
  • Antivirus on every computer
  • Microsoft 365 accounts managed
  • New starters and leavers set up
  • Monthly health report
  • On-site visits at the hourly rate
Business · recommended
£55 per person, a month

For teams of 4 or more

  • Everything in Essentials
  • Daily backup of email and files
  • Spam and phishing protection
  • Two-step sign-in for every account
  • One on-site visit a month, travel included (within 15 miles)
Secure
£79 per person, a month

For teams of 4 or more

  • Everything in Business
  • Cyber Essentials certificate each year, on a 12-month plan
  • Alerts for suspicious sign-ins
  • IT review meeting every 3 months
  • 1 hour a month to automate admin tasks
Micro
£129 a month

Flat fee for teams of 1 to 3 people

  • Help by phone, email or remote screen share, Mon–Fri 8–6
  • Windows and software updates
  • Antivirus on every computer
  • Microsoft 365 accounts managed
  • On-site visits at the hourly rate

A one-off setup fee from £99 applies when you join; it's free on 12-month plans. Microsoft 365 licences and new equipment are quoted separately.

One-off jobs and projects

IT health check30 minutes, with a written summaryFree
Full IT and Windows 10 auditDetailed review and written plan; the £195 comes off your first project£195
Remote supportCharged in 15-minute steps after the first 30 minutes£65 an hour
On-site support1-hour minimum, plus a travel charge by distance (see Coverage)£85 an hour
Pre-paid support hoursUse within 12 months, remote or on-site10 hours £60020 hours £1,100
New PC or Windows 11 upgradeSet up, secured and files moved; £99 per PC on a monthly plan£120–£180 per PC
Move email to Microsoft 365Includes up to 5 mailboxes; £60–£90 for each extra onefrom £395
Cyber Essentials certificationWe get you ready and through it; the certificate fee (about £320) is extrafrom £795
Office Wi-Fi and networkSite survey, router set-up and one Wi-Fi point; equipment extrafrom £395
Automating admin tasksSmaller starter project £295 on a monthly planfrom £750

Need work done outside office hours? Evenings are 1.5 times the hourly rate and weekends twice the rate, booked in advance.

Coverage

Based in Nuneaton, working 50 miles out

Remote help costs the same everywhere. On-site visits have a travel charge based on distance from Nuneaton. The monthly visit included in Business and Secure plans has no travel charge within 15 miles.

Zone 1 · up to 15 miles · £15 per visit

Nuneaton, Bedworth, Hinckley, Atherstone, Coventry, Rugby and Tamworth.

Zone 2 · 15 to 30 miles · £35 per visit

Leicester, Lichfield, Birmingham and Stratford-upon-Avon.

Zone 3 · 30 to 50 miles · £60 per visit

Derby, Wolverhampton and Northampton. Most support is remote, with on-site visits on set days.

How it works

From first call to fully supported in about two weeks

  1. Free health check

    A 30-minute look at your devices, Microsoft 365, backups and security.

  2. Fixed quote in 48 hours

    A written proposal with a clear monthly price and any one-off fixes listed.

  3. Onboarding

    Monitoring and security installed on every device, passwords and setup documented.

  4. Supported

    Call or email when you need help. Problems get fixed, and fewer of them happen.

Contact

Book your free IT health check

I'm Jay, and I'm the engineer you'll speak to. Tell me a little about your business and I'll reply within one working day.

Phone07874 710117
Emailhello@middlemarchit.co.uk
HoursMonday to Friday, 8:00 to 18:00
Your details are only used to reply to this enquiry. See the privacy notice below.